Our values

Digital Lifelines Scotland works with organisations that demonstrate the following values and approaches:     

• A culture of kindness, compassion and hope which is stigma-free and co-designed in an equal partnership with those who use services. 

• Support which adopts the principles of harm reduction in ‘meeting people where they are’.    

• Integrated case management, which involves the person in decision making and a shared assessment of risk.

• Practice which addresses not only drug use, but also other needs, and is person-centred and trauma-informed.